Saw a charge you don't recognize? It is almost certainly us. Purchases from this store appear on your card or bank statement as Oya supply . If that descriptor does not look familiar, it is because it reflects our billing entity, Caprica Flow Inc. rather than the store name Oya supply. Please contact us before opening a dispute or chargeback with your bank. We resolve almost every issue - including refunds, cancellations, wrong or damaged items, and unrecognized charges - faster than the dispute process can, and usually within one business day.
How to reach us:
Phone: (385) 334-5283Email: info@oyasupply.com
Address: Caprica Flow Inc., 1131 WEST BLACKBERRY CIRCLE, St george, UT, 84790, USA
Support hours: Monday-Friday, 9:00 AM - 5:00 PM ET
When you contact us, please include the order number, the name and email used at checkout, and the amount charged. Opening a bank dispute before contacting us can freeze the order and delay any refund you are owed. Give us the chance to make it right first - we will.